Effective Date: 08.11.2024
At Royal Sloto Mania, we are committed to providing a safe and enjoyable environment for our users. While our platform is designed for entertainment purposes, we recognize the importance of responsible gaming. This policy outlines our approach to promoting responsible gaming, identifying problematic behavior, and providing resources for users who need assistance.
1. Understanding Responsible Gaming
Responsible gaming means engaging in gameplay as a form of entertainment without it negatively affecting your personal life or responsibilities. As a social casino platform, Royal Sloto Mania does not offer real-money gambling, but we recognize that excessive gaming can still become problematic.
2. Our Commitment to Responsible Gaming
We are committed to:
- Promoting responsible play through user education and guidance.
- Offering tools that help users manage their gameplay.
- Providing resources and referrals to external organizations that assist with gaming-related issues.
- Enforcing strict age restrictions to prevent access by minors.
3. Age Restrictions
- Minimum Age Requirement: Our platform is intended for users aged 18 years or older or the minimum legal gambling age in your jurisdiction.
- Verification: We may take steps to verify a user’s age to ensure compliance.
- Parental Guidance: We encourage parents and guardians to monitor their children’s online activities and use parental controls if necessary.
4. Signs of Problematic Gaming Behavior
While gaming is a fun activity, some users may exhibit signs of problematic behavior, including:
- Playing for extended periods without breaks.
- Neglecting personal, family, or work responsibilities due to gameplay.
- Spending more money on in-game purchases than intended.
- Feeling guilt or anxiety about time spent gaming.
If you or someone you know is experiencing any of these symptoms, we recommend taking action.
5. Tools and Features to Promote Responsible Gaming
We offer the following tools to help users maintain a healthy gaming balance:
a) Session Limits:
Set daily or weekly limits on how long you play.
b) Spending Limits:
Manage how much you spend on in-game purchases to stay within your budget.
c) Cooling-Off Periods:
Take a temporary break by disabling your account for a specific period.
d) Self-Exclusion:
If you need a longer break, you can request to temporarily or permanently suspend your account. Contact our support team to initiate this process.
6. Setting Healthy Gaming Habits
We recommend the following tips to maintain a balanced gaming experience:
- Set a budget and stick to it.
- Take regular breaks from gameplay.
- Avoid using gameplay as a way to escape real-world problems.
- Be mindful of your emotional state while playing.
7. Supporting Organizations
If you believe you or someone you know needs help with gaming-related issues, consider reaching out to these resources:
ConnexOntario (for Ontario residents)
Website: https://www.connexontario.ca/
Phone: 1-866-531-2600Centre for Addiction and Mental Health (CAMH)
Website: https://www.camh.ca/Gamblers Anonymous Canada
Website: https://www.gamblersanonymous.org/ga/
8. Our Role in Preventing Problem Gaming
While we provide the necessary tools and resources, users are responsible for managing their gaming habits. Royal Sloto Mania will take action when necessary, including:
- Suspending or terminating accounts that violate responsible gaming guidelines.
- Refusing service to users exhibiting problematic behavior.
- Educating users about the risks of excessive gameplay.
9. Privacy and Confidentiality
Any requests for self-exclusion or assistance will be handled with strict confidentiality. Please refer to our Privacy Policy for details on how we protect your personal information.
10. Contact Us for Support
If you need assistance with managing your gaming habits or want to learn more about our responsible gaming tools, please contact us:
- Website: royalslotomania.com
- Email: [email protected]
- Phone: +1 819 924 0928
- Address: 6A, 170 The Donway W Suite #1127, North York, ON M3C 2G3
We encourage all users to play responsibly and enjoy their experience on Royal Sloto Mania. Thank you for making responsible gaming a priority!